Retoucher For Product Photography Studio

  • Photo
  • Chicago, United States

Retoucher For Product Photography Studio

Job description

Job Description

We're looking for a Photoshop retouching expert whose comfortable communicating directly with customers.  

If a customer requires a revision or a special retouching project, you will work directly with the customer to understand their changes and fulfill their request either yourself or utilizing our 3rd party retouching team.  Being great with customers by staying positive & thoughtful with communications is paramount to the position.  You will be backed up by a strong customer service team.


This is a technical position.  The perfect person for this job has either graduated with a degree in photography or is a self taught guru in Photoshop.  Your portfolio of retouching examples is what we look at first.  Having worked a customer service position where taking calls or writing emails was part of the job will be helpful.

Responsibilities

  • Managing and fixing customer change orders
  • Helping with special retouching projects
  • Working with customer service liaisons
  • Writing professional emails and taking calls to resolve level 2 issues

What is Products On White Photography

Products On White Photography (or POW!) is a quick, professional and affordable solution for businesses to get product photography for their ecommerce websites.  We work with hundreds of different b2b businesses who place their orders through our online system and ship their products to us to be photographed.

Position Details

  • Starting Rate - $20 per hour
  • Full Time Position
  • Generous PTO, Holiday and Sick Time Off
  • Working hours are Mon - Fri, 9am - 5pm
  • This job will be done on-location at our studio with the possibility for some remote work.

Requirements

Requirements

Candidates with an amazing portfolios & successful testing will be considered regardless of qualifications

  • Required:  Advanced Photoshop skills
  • Preferred: 4 year degree in photography that is more technical than art based preferred
  • Preferred: 2+ year experience of product/studio photography 
  • Preferred: 2+ year customer facing job involving writing emails and/or taking phone calls

Key Software

  • Mac OS
  • Adobe Lightroom
  • Adobe Photoshop
  • General Microsoft Office Usage
  • Complete understanding of all image file types & resolution

Interview Process

  • Applicants must pass the 3 image retouching test.  The test will be emailed to you after you apply here.
  • Zoom or In-person interview
  • Background Check